Privacy Policy

Who we are

Trinity Centre for Learning, Mandya, Karnataka, India("Trinity", "we") runs the Trinity Parent App for Android and the parent portal at https://connect.trinitymandya.in. This policy explains what we collect, why, who helps us process it, how long we keep it and how you can delete it. Questions: admin@trinitymandya.in.

The app is for parents

The app is for parents and guardians of children who study at Trinity, and for Trinity staff. Children do not sign in or use it. We hold information about your child because the school keeps their academic records, and we show it only to the parents linked to that child and to Trinity staff.

What we collect

• About you: your name, mobile number, an optional second number, email address, home address (optional) and your relationship to the child.
• About your child, from sign-up: name, class, date of birth and gender (optional), school, current and expected marks, and goals you choose to share.
• About your child, from the school: attendance, homework, test marks, scanned answer sheets, results, retest choices and fees paid and due.
• Sign-in:your mobile number or email address, a password if you set one, or your Google account's name and email if you choose Google sign-in. One-time sign-in codes expire within minutes.
• Your device: a push-notification token for the phone you sign in on, and, for a short time, your IP address with each sign-in attempt so we can block repeated guessing.
• Messages: whether you agreed to WhatsApp messages, and a log of the messages we sent you (template, time and delivery status).

We do not collect your location, contacts, photos or files, and the app has no advertising and no analytics or tracking tools. Cookies are used only to keep you signed in.

How we use it

• To show you your own child's attendance, homework, marks, progress and fees.
• To sign you in and keep your account secure.
• To send you school updates — results, absences, fee reminders — by push notification and, if you agreed, by WhatsApp.
• To let Trinity staff run classes, record marks and contact you.

Class averages and your child's position in the class are worked out from the whole class's marks, but your child's portal never shows you another child's name or marks.

The one exception is the class toppers board. It lists the top 15students of a class by marks, attendance and homework, with each one's name, section, school and points. Only Trinity staff and signed-in parents of children in that class can open it. You can hide your child's name in the app under Profile ▸ Details: your child still ranks, but other parents see “Name hidden” instead.

Who helps us

We do not sell or rent your information. These services process it on our behalf:

• Supabase— our database, file storage and sign-in. Rules in the database itself let a parent read only their own child's records. Privacy
• Vercel — hosts the portal the app opens. Privacy
• GitHub and Cloudflare — make and store our weekly backup. GitHub runs the job, and Cloudflare stores the result, encrypted so that only the school can open it. GitHub privacy · Cloudflare privacy
• MSG91 (Walkover Web Solutions, India), using the WhatsApp Business Platform from Meta — sends sign-in codes and, if you agreed, school updates on WhatsApp. Your number and the message text pass through them. MSG91, WhatsApp
• Google Firebase Cloud Messaging— delivers push notifications to the app. It receives your device's token and the notification text. Privacy
• Google Sign-In — only if you choose it. Google shares your name and email with us; we never see your Google password. Privacy
• Anthropic (Claude) — used by Trinity staff only, to read photos of marks sheets and attendance registers and to answer staff questions about school records. Anthropic does not use this information to train its models. It is never used on anything you type in the app. Privacy

These providers may store data outside India. Information is always sent over encrypted (HTTPS) connections. We share information with authorities only when the law requires it.

How long we keep it

• Your account and contact details: until you delete your account, or the school removes it after your child leaves.
• Your child's academic records: while your child studies at Trinity and for 3 years after.
• Fee and payment records: 8 years, as Indian tax law requires.
• Sign-in attempt records: only as long as needed to block repeated guessing.
• Encrypted backups: about 12 months, then removed automatically.

Deleting your account

In the app, open Profile and tap Delete my account. If you cannot sign in, follow the steps on connect.trinitymandya.in/delete-account. That page lists exactly what is deleted and what the school keeps.

Your choices

• You can correct your phone number and address in Profile; for anything else, contact us.
• You can stop WhatsApp messages by telling the school office, and turn off push notifications in your phone's settings.
• You can ask us for a copy of the information we hold about you and your child.

Changes

If we change this policy we will update the date at the top, and tell parents when the change is important.